Terms of Service

1. Acceptance of Terms

By accessing this website or placing an order, you agree to be bound by these Terms of Service in their entirety. If you do not agree to these terms, you must not use this site or purchase any products. Orion (the “Company”) reserves the right to modify these terms at any time. Continued use of the site following any modification constitutes your acceptance of the updated terms.

2. Research Use Only — Not FDA-Approved

All products sold by the Company are intended exclusively for in-vitro laboratory research by qualified scientific personnel. Products are not approved by the U.S. Food and Drug Administration or any other regulatory authority for human consumption of any kind, therapeutic use, diagnostic use, or any application outside of controlled research environments. Purchasing any product from Orion constitutes your explicit acknowledgment and agreement to this restriction.

The Company shall not be held liable for any misuse of products, including but not limited to use in humans, use in unapproved research contexts, or distribution to unauthorized parties.

3. FDA Statement

The statements made on this website have not been evaluated by the U.S. Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure, or prevent any disease.

Orion is a chemical supplier of research compounds. Orion is not a compounding pharmacy, is not an outsourcing facility as defined under 21 U.S.C. § 353b, and does not operate as a pharmacy, healthcare provider, or prescriber.

4. Age & Researcher Requirements

You must be at least 21 years of age and a qualified researcher (or purchasing on behalf of a licensed research institution) to purchase products from the Company. By completing a purchase, you represent and warrant that you meet these requirements and have affirmatively checked each acknowledgment required at checkout. The Company reserves the right to cancel and refund any order if there is reason to believe the buyer does not meet these requirements. See the researcher attestation policy for the full set of required acknowledgments.

5. Buyer Responsibility & Compliance

Buyers are solely responsible for determining whether the purchase, possession, handling, and use of any product complies with all applicable federal, state, and local laws and regulations in their jurisdiction. The Company makes no representation as to the legality of its products in any specific location. Certain compounds cannot be shipped to certain states; see the restricted substances policy for the current list.

Buyers further represent that they possess the appropriate knowledge, training, and facilities to handle research compounds safely, and that all use will occur in accordance with established laboratory safety standards.

6. No Therapeutic Claims

Nothing on this website constitutes medical advice, a therapeutic recommendation, or a representation that any product is safe or effective for any purpose involving living organisms. The Company makes no claims — express or implied — that any product diagnoses, treats, cures, mitigates, or prevents any disease, condition, or health outcome. Any tools, calculators, or educational references available on this site are provided for laboratory reference only and do not recommend or endorse any dose, administration route, or protocol for any organism.

7. Product Information & COA Non-Warranty

The Company makes reasonable efforts to ensure that product descriptions, purity data, and analytical documentation are accurate. Certificates of Analysis reflect the specific batch tested and are provided for informational purposes only. The Company makes no warranty as to the accuracy, completeness, or fitness of Certificate of Analysis data for any particular purpose. See the COA disclaimer for the complete terms. In the event of a material discrepancy between a product and its listed specifications, the Company’s sole obligation is to provide a replacement or issue a refund for the affected order.

8. Disclaimer of Warranties

ALL PRODUCTS AND CONTENT ARE PROVIDED AS IS AND AS AVAILABLE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF PROFITS, OR FINANCIAL LOSS — ARISING FROM THE PURCHASE, HANDLING, STORAGE, USE, OR MISUSE OF ANY PRODUCT. THE COMPANY’S TOTAL LIABILITY IN ANY MATTER SHALL NOT EXCEED THE AMOUNT PAID BY THE BUYER FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Orion and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your use or misuse of any product purchased from the Company, (b) your breach of these Terms or the attestations required at checkout, or (c) your violation of any law or the rights of any third party in connection with your use of the site or the products.

11. Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims seeking injunctive relief to protect intellectual property or confidential information, and except for small-claims-court-eligible matters, any dispute, claim, or controversy arising out of or relating to your use of this site, the purchase of products, or these Terms shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator, shall be seated in the State of Delaware, and may proceed by remote hearing at the arbitrator’s discretion.

YOU AND THE COMPANY WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. All claims must be brought on an individual basis only. The arbitrator shall have no authority to consolidate claims or preside over any form of class proceeding.

If any portion of this Section 11 is found unenforceable, the unenforceable portion shall be severed and the remainder shall continue in full force and effect. You may opt out of this arbitration agreement by sending written notice to the Company within 30 days of your first purchase; opt-out notices must be mailed to the Company’s registered business address.

12. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the site are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to the arbitration provision above, the parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware for any matter not subject to arbitration.

13. Electronic Communications & Marketing

Transactional emails (order confirmation, shipping notification, support correspondence) are sent as a necessary part of fulfillment. Marketing communications are sent only with your affirmative opt-in consent. All marketing emails include a functioning unsubscribe link and the Company’s physical mailing address, consistent with the federal CAN-SPAM Act. If the Company offers SMS communications, separate prior express consent will be obtained consistent with the federal Telephone Consumer Protection Act (TCPA).

14. Modifications to Terms

The Company reserves the right to update or modify these Terms of Service at any time without prior notice. The date of the most recent revision will be reflected at the top of this page. Your continued use of this website or placement of orders following any modification constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

15. Severability

If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the unenforceable provision shall be severed and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.